Hours: 8:30am - 5:00pm Central, Monday - Friday
Phone: (972) 438-2337
Crystal Images, Inc. is a full service personalized gift and award supplier in North Texas. We started in 1994 and now operate from 3540 square feet in Irving near Loop 12 /SH183, about half way between downtown Dallas, and the Dallas /Fort Worth international airport. We started with crystal and glass, and have added laser engraving, and full color sublimation printing to provide a vast range of personalized gifts and awards at all price levels (see catalog). We ship all over the USA daily, and welcome international orders.
In an emergency several several hundred items are available on a one day ship basis with NO rush penalty.
Today our small staff guarantees you uncompromising customer focused service you can only find from a small organization. Our senior staff have over ten year experience engraving. Quality is a way of life! Our most junior staff member has the right to stop production if quality issues arise. We love what we do and it shows!
We are totally committed to customer service, providing the highest level of services and products always delivered on time in a friendly and efficient manner. You have total freedom to personalize and design unique gifts and awards delivered within budget. We guarantee to disclose all charges in advance so there are NO surprises.
Repeat business comprises over 80% of our orders. Many repeat customers have now purchased from us for over a decade. If you are not currently a customer we hope to have the opportunity to add you to that list!
Read on for more details.
Crystal Images, Inc. is situated in Irving, North Texas about half way between the Dallas/Fort Worth International Airport and downtown Dallas. We are directly opposite the site of the Texas Stadium in Dallas county.
Our workshop is in STADIUM OFFICE PARK on Peters Road, between the Eastbound service road of SH 183 and Grauwyler Road in Irving. We are directly behind the Days Inn Motel on SH 183. Peters Road is one road East of Loop 12. Click here for a map and driving instructions
Office hours are 08:30 AM to 5:00 PM Central daily, M-F without appointment. Saturdays or later by appointment.
Call 972-438-2337 to schedule a convenient time outside those hours if required.
The ship to address in the Dallas /Fort Worth area is:
Crystal Images, Inc.
1915 Peters Rd. Suite 313
Irving, TX 75061-3244 U.S.A.
To achieve your total satisfaction. by producing exquisite, perfect awards and gifts within your budget. We will supply an excellent product, at a reasonable price. On time shipment is guaranteed.
QUALITY is a way of life during production. Our most junior staff member has the right to stop production if quality issues arise.
Our level of SERVICE will surprise you. Rush charges never apply.
PRICES are competitive, particularly when all set up, and other "up front" charges are taken into account. ALL charges are disclosed up front and there are no surprises. No charge is made for paper proofs or lettering.
SMALL orders are welcome.
WE ARE THE ENGRAVER. Purchasing direct has major price and flexibility advantages!
LIGHT (LASER) vs DEEP ETCHING of glass
LASER "surface or light" etch is done by a laser beam which creates a permanent frosted area on the surface of glass in one step.
DEEP ETCHING involves the total removal of the top layer of glass.
DYE SUBLIMATION PRINTING involves full color transfer of thousands of brilliant colors to metal, ceramic, and other substrates.