ABOUT Crystal Images

Crystal Images started engraving crystal in 1994 in North Texas.  We now operate from 3700 square feet near Texas Stadium half way between downtown Dallas, and the Dallas /Fort Worth international airport. We have added laser engraving, and full color sublimation to provide a vast range of personalized gifts and awards at all price levels.  We ship all over the USA daily, and welcome international orders.

Today our small staff of seven guarantee you uncompromising service you can only find from a small organization. All our senior staff have over ten year experience engraving.  Quality is a way of life! Our most junior staff member has the right to stop production if quality issues arise.

Repeat business normally comprises about 80% of our normal workload.  Many repeat customers have now purchased from us for over a decade.  We will welcome the opportunity to add you to that list!

Still time to order a personalized Valentines Day gift for that "special" person NO per letter or other hidden charges! A written quote is always supplied. BUDGET TIGHT? We guarantee to deliver inside almost any budget. NO RUSH CHARGES - EVER! Free ground shipping on all orders over $150 to the lower 48 US States Talk to a live person! Call, or email your needs. NO complicated robot forms to complete!

All prices include personalization - and up to ±10 words. Prices include engraving up to six pieces - call to price larger quantities. Same day shipping of up to six items from stock with no rush penalty

Call to confirm inventory. All items shown as "in stock" are subject to prior sale.

WHERE?
Crystal Images, Inc. is situated in Irving, North Texas about half way between the Dallas/Fort Worth International Airport and downtown Dallas. We are directly opposite Texas Stadium in Dallas county.

Our workshop is in STADIUM OFFICE PARK on Peters Road, between the Eastbound service road of SH 183 and Grauwyler Road.  We are directly behind the Days Inn Motel on SH 183. Peters Road is one street East of Loop 12. 

Click here for a map and driving instructions

HOURS?
Office hours are 08.30 AM to 5.00 PM Central daily, M-F without appointment.
Most Saturdays 11 AM to 1 PM by appointment.
Call 972-438-2337 to schedule an alternative time

Call to schedule a convenient time outside those hours if required

The ship to address is:-
            Crystal Images, Inc.
           1915 Peters Rd. Suite 313 
           Irving, TX 75061-3244

Click here for a map and driving instructions.

OPERATING PHILOSOPHY
To achieve your total satisfaction. by producing exquisite, perfect awards and gifts within your budget.  We will supply an excellent product, at a reasonable price. On time shipment is guaranteed.
QUALITY is a way of life during production.  Our most junior staff member has the right to stop production if quality issues arise
SERVICE. Our level of service will surprise you. Rush charges never apply.
PRICES are competitive, particularly when all set up, and other "up front" charges are taken into account.  These charges are always disclosed up front and kept to a bare minimum, No charge is made for paper proofs or lettering.
SMALL orders are welcome.

WE ARE THE ENGRAVER!  DEALING DIRECT  HAS MAJOR PRICE AND FLEXIBILITY ADVANTAGES!

HISTORY
The company started operations in 1994, and now supplies over 500 wholesale and retail accounts throughout the USA as well as in the Dallas / Fort Worth metroplex, and overseas.

CAPABILITY
We are fully equipped to produce complicated logos and text, even signatures on a wide variety of crystal, marble, metal and ceramic items. 
Both surface and deep engraving are done on glass and crystal.
Laser engraving is offered on wood, acrylic, leather and metal items
Full color sublimation printing on metal and ceramic
There are over 14,000 letter styles in stock, and we take artwork generated in almost all PC based software.

SURFACE (LASER) vs DEEP ETCHING of glass
LASER "surface" etch is done by machine with a laser which creates a permanent frosted area on the surface of the glass in one step.
* The surface veneer of the glass is shattered in a micro pattern by the intense heat of the laser.
* It is the preferred method for engraving acrylic, metal and particularly wood.
* Laser etching  is amazingly accurate and can reproduce very fine artwork impossible with deep etching. Halftones are possible to enhance engraving.
* Cost per item is lower on long runs, as set up time is slow but run time fast. This is ideal for long runs particularly, and where cost is important.
* Shape is critical as only flat or cylindrical items can be engraved. It is not suitable for most lead crystal due to the lower melting point of the glass.

DEEP ETCHING involves the total removal of the top layer of glass.
* It is labor intensive. A stencil is glued by hand onto each item, which is then masked off with plastic.
* The item is sandblasted, to transfer the image, washed, dried and polished.
* Irregular items can only be done by deep etching.
* Cost per item is almost the same for short and long runs, as labor is a major component.
* Line art is required. Half tones cannot be engraved.

We accept credit cards	PAY with any major credit card, or PAY securely at www.Paypal.com without disclosing your credit card information. Visit www.PayPal.com and pay to the account of sales@crystalimagesINC.com
Talk to a live person! Call, or email your needs and budget NO complicated robot forms to complete! A real person will guide you though our site, and give special attention to every order. That is what we call REAL customization of your keepsake. CALL NOW TOLL FREE 1-866-556-0741 or Dallas /Fort Worth (DFW) local 972-438-2337
Excellent Quality When you see our products and our work you will be amazed! Glass and crystal are difficult to photograph. Most pictures are from our daily production. So photos on our site can't convey the true beauty of our items. They give only an indication of the object, it's shape and size.
Fantastic Selection - We have more than 6,000 items available, in addition to what is shown here. Just ask!	All price ranges - Our design staff will ensure you have a unique award or gift you will be proud to present. We offer something special from under $10 to over $500. Our set up charges are among the lowest in the industry - nothing in many cases!
RETURNS & CANCELLATION POLICY Items engraved to your specification are not returnable, as they are personalized and cannot be resold. See terms and conditions of sale A sample of most items is available by ground freight at no charge for you to evaluate. A credit card is required. There is no charge if the sample if returned in saleable condition. A production sample is provided at no cost on all orders over six pieces time permitting An order can be cancelled up to the time engraving takes place. There is no cancellation penalty, but we reserve the right to charge for the return freight and wholesaler restocking charge.
Don't see what you want?  Call us! E-mail us a picture of what you want. We can probably supply it faster and cheaper. Many, many other products available in all price ranges. Our online catalogue  only show a very small percentage of the items available from our many suppliers.

SAMPLE AWARD WORDING

Crystal Images, Inc.
Personalized Awards and Gifts in Crystal, Glass, Marble and wood
Dallas /Fort Worth call 972-438-2337  Fax 972-438-2338
TOLL FREE 1-866-556-0741
map and driving directions

Copyright © page and content Crystal Images, Inc.  Irving, Texas
1997 - 2010
  

CLICK to connect E-mail orders@crystalimagesINC.com

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