How to select personalized /engraved gifts and awards
Crystal Images, Inc.

TOLL FREE 1-866-556-0741
Dallas /Fort Worth call 972-438-2337
click to e-mail orders@crystalimagesINC.com
to place an  order CLICK HERE


 personalized gifts and engraved awards himepersonalized gifts and engraved awards catalog

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Help! Which award or gift do I choose?

So it is YOUR responsibility to choose the awards for the occasion?  Just how do you choose an appropriate item or range of awards for a function?
This catalogue alone offers over five thousand variation.  Where do you start?
Our experienced staff are always available to make suggestions, and help you choose the perfect item to arrive ON TIME within BUDGET.

Here are few steps to make your decision easier, more or less in order of  importance

1

WHEN DO YOU NEED  THE ITEM(s) IN HAND?
When will the item be presented?
If needed soon you are restricted to largely what we have in stock, or can draw from local vendors. Look for a green circle on our site - It means we usually have at least a few items in stock, or can source them rapidly. Air freight is always available but expensive.
Many vendors require 2-3 weeks lead time. Many vendors charge rush penalty charges of up to 40% to ship in less than two weeks
Please remember we NEVER charge rush charges.  Don't hesitate to ask for what may seem impossible.

2

WHAT BUDGET?
How many dollars are allocated to the project?
A maximum budget, or price per item is a very helpful starting point.  We can offer suggestions is all price ranges from less than $5 for a small acrylic item to over $500 for a large optical crystal tower.  Prices include engraving and usually personalization
We can often meet budget by adjusting size, (many items are available in several sizes), and thickness.
Your "in hands" cost is all that is important We can estimate transport costs for you .  Next day air freight is expensive
Watch for high set up charges, packing and freight surcharges applied by many vendors

3

HOW MANY ITEMS?
If a small number under two or three you will have more flexibility, particularly if we show the item as "in stock" with a "one day" circle.ONE DAY shipping available - NO RUSH CHARGE
Large quantities will require a lead time of one to five days.
We can ship over fifty of several items within just days

4

WHICH ITEMS DO YOU LIKE?
Browse our "catalog" to get an idea of the range of items available.
Military awards provides  a good overview of the many products available.
Ignore price for a moment.  Many items are available in multiple sizes at different prices.
What you like will guide us to make suggestions within your price range.
Email us details of what you like from any other sites worldwide.  We all buy from substantially the same sources and can usually source the item or something very similar.

5

RELATIVE VALUE BETWEEN AWARDS
Should all awards be of similar value?  If a "best" award or prize is worth say 100, should 2nd place be 80 or 40?
Be very careful planning tenure awards for say 5/10/20 years.  Also precedent; does the relative size make sense?  Can you repeat it year after year?

6

IS A FUNCTIONAL ITEM OR AN AWARD OR PLAQUE APPROPRIATE
Perhaps a personalized candy dish,  flower vase or desk name plate may be more appropriate than an award meant only for display.

7

DIRECT CONTACT WITH THE FACTORY
Are you in direct contact with the engraver?. An agent with a fancy catalog and NO direct contact is likely to slow down your project. Speaking direct will give you much faster service, better control and the ability to make last minute changes.

8

PAPER PROOFS
A prompt layout proof by email is essential.  You should receive it in no more than one working day from your date of order

 

 

 

 

Some other factors to take into account when you select awards

1

PERCEIVED VALUE OF THE AWARD YOU ARE SELECTING  IS IMPORTANT
Will management or the recipient appreciate that small, but exquisite high quality award, or do you need a large, impressive award which can be appreciated from thirty feet away?
Optical crystal items are mostly small but very high quality
Jade, starphire and marble awards are generally large and impressive

2

A PERSONALIZED OR GENERIC AWARD?
It is always better to put a persons name on the award!  This makes it much more valuable to the recipient.
Watch for line change charges. Many vendors charge up to $8 per line changed

3

MANAGEMENT OR COMMITTEE DECISIONS?
What does management or the committee expect?
Allow time for the committee to meet and discuss your suggestions
You are free to copy and paste sections of the web pages into a new document or email to circulate to others.
Choose a vendor who will work with you to produce artwork promptly for circulation to the committee.

4 SPEED AND FLEXIBILITY
How long will the vendor take to generate your artwork or make changes?
5

DOES THE VENDOR ONLY OFFER WHAT IS IN THE CATALOGUE?
Flexibility is always an advantage How long will it take your vendor to produce artwork and make changes?

6 EASE OF COMMUNICATION
Look for a vendor who takes all information by email, and does not retype your data which leads to mistakes.
Can you eMail all details. Complicated internet forms are time consuming to navigate and inflexible
7

PRECEDENT
What similar awards have been given in the past?

8

ARE SET UP AND OTHER CHARGES REASONABLE?
Compare the set up charges from different vendors.  Some catalogue companies charge up to $90 up front before you buy even one award

9

EXPERIENCE
How long has the vendor been in business.  How large is the staff? Large companies may not give the best service

10

HELP AND ASSISTANCE
Does your vendor offer personal help with the decision, and design process, or are you expected to make all decisions off a mechanized web site?

11 DUE DILIGENCE.
Ask for recent references, particularly from repeat customers
A reputable company will offer you names and telephone numbers of at least a dozen jobs completed recently.
Call a few to check the company delivers on time, and has a solid reputation
   
   
   

Please call us at to discuss your requirements.  Our experienced, helpful staff will be pleased to guide  you with the decision, and produce spectacular awards to make your event a success!

No penalty for rush orders!  Emergency orders always welcome.
NO per letter, word or logo charge. FREE paper proof and written confirmation of price supplied
Free ground shipping on engraved orders over $300 to the lower 48 States.
Talk to a live person! Call, or email your needs.
e-mail orders@crystalimagesINC.com
Optional order form CLICK HERE or call Toll Free 1-866-556-0741 Dallas /Fort Worth call 972-438-2337
Visit our blog http://crystalimagesinc.com/blog/
ALL prices included engraving 8-10 words and your logo or graphic

Ask for volume prices for six or more items.
Same day shipping of a few items from stock

ONE DAY shipping available - NO RUSH CHARGEShip in one day. Call to confirm inventory.
All items are subject to prior sale.

 
Our business is celebrating success, rewarding achievement and creating that unique gift which will be remembered! A happy business which makes people smile.  No wonder we love what we do, and it shows!

facebook link to personalized awards from Crystal Images
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All sales are made in terms of our standard terms of sale click here

 
We accept credit cards, or pay securely at Paypal or
Ask for an invoice you can pay on line,

PAY securely at www.Paypal.com
without disclosing your credit card information.
Visit www.PayPal.com and pay to the
account of
sales@crystalimagesINC.com

Talk to a live person! Call, or email your needs and budget
NO complicated robot forms to complete!
A real person will guide you though our site, and give special attention to each order.
That is what we call REAL customization of your keepsake.

CALL NOW
TOLL FREE 1-866-556-0741
or Dallas /Fort Worth 972-438-2337
click to e-mail orders@crystalimagesINC.com
to place an  order CLICK HERE

PACKING, SHIPPING  & RETURNS

  • A packing charge applies depending on the size of box.  The charge is confirmed on your production layout.
  • Actual freight by UPS, FedEx or USPS is charged at cost
  •  Engraved orders from stock usually ship on the next working day for fewer than six pieces.
  •  Screened glassware and mug orders usually ship in two to three weeks (rush available). 
  •  Screened glassware and mug orders usually ship in two to three weeks (rush available). 

    Our "EXPRESS SHIP" one day service applies to less than six items  from inventory (see 1 day arrow).  There is NO rush charge.
    ONE DAY shipping available - NO RUSH CHARGE

DAYS IN TRANSIT- FedEx Ground
 days in transit for personalized gifts and awards

Click to enlarge

Check days transit ground from Dallas to destination

Quality guaranteed

When you see our products and our work you will be amazed! Glass and crystal are difficult to photograph. Most pictures are from our daily production. So photos on our site can't convey the true beauty of our items. They give only an indication of the object, it's shape and size.

Fantastic Selection - We have more than 10,000 items available, in addition to what is shown here. Just ask!

All price ranges - Our design staff will ensure you have a unique award or gift you will be proud to present. We offer something special from under $10 to over $500. Our set up charges are among the lowest in the industry - nothing in many cases!

RETURNS & CANCELLATION POLICY

Items engraved to your specification are not returnable, as they are personalized and cannot be resold. See terms and conditions of sale
A sample of most items is available by ground freight at no charge for you to evaluate. A credit card is required.
There is no charge if the sample if returned in saleable condition.
A production sample is provided at no cost on all orders over six pieces time permitting

An order can be cancelled up to the time engraving takes place.
There is no cancellation penalty, but we reserve the right to charge for the return freight and wholesaler restocking charge.

Don't see what you want?  Call us!

E-mail us a picture of what you want. We can probably supply it faster and cheaper. Many, many other products available in all price ranges.
Our online catalogue  only show a very small percentage of the items available from our many suppliers.

SAMPLE AWARD WORDING

TO PLACE AN ORDER 
1) simply Email us
- item required, and how many?
- date needed in hand?
- engraving and letter style required?
- if you need a draft of the artwork layout?     (may add $15)
- ship to address and your contact details.
CLICK to email  orders@crystalimagesINC.com

2)Then call in your payment information

Order Confirmation

You will receive an email confirming availability and guaranteed ship date on any order by return e-mail no later than the next business day.

Please call us to confirm payment details.

Please call if you do not receive confirmation and your order tracking number promptly.

Clip Art
Click here to see clip art on file

Crystal Images, Inc.
Personalized Awards and Gifts in Crystal, Glass, Marble and wood
1915 Peters Rd Ste 313, Irving TX 75061
Dallas /Fort Worth call 972-438-2337  eFax 1-866-381-1587
TOLL FREE 1-866-556-0741
map and driving directions


Copyright © page and content
Crystal Images, Inc.  Irving, Texas
1997 -  2012


 personalized gifts and engraved awards himepersonalized gifts and engraved awards catalog

CLICK to connect E-mail orders@crystalimagesINC.com