How to place an order - Crystal Images, Inc.

Crystal Images, Inc.
Personalized Crystal, Glass and Marble
1915 Peters Rd #309, Irving TX 75061
CALL TOLL FREE 1-866-556-0741
call 972-438-2337 fax 972-438-2338
click to e-mail orders@crystalimagesINC.com

TO PLACE AN ORDER
OR CONFIRM PRICES

Thank you for your order or inquiry! Simply e-mail or fax us the following information. Copy and paste items 1-7 into an an e-mail or fax to 972-438-2338. Delete sections which don't apply. For e-mail click here- or enter orders@crystalimagesINC.com.

Essential information to process your order appears in red.

COPY THE INFORMATION BELOW THIS POINT AND PASTE IN YOUR E-MAIL TO US!

YOUR NAME IS:______________
1 GENERAL

What Item Do You Want?
How Many Do You Need?
When Do You Need the Item in Hand? (Date)
Do You Have a Budget Limit (Per Item or Project) $
At What Telephone Number Can We Reach You, If Needed?

2 WHAT MESSAGE OR LETTERS DO YOU WANT ENGRAVED OR PRINTED?

LETTER STYLE . See Available Font Styles; Please Specify by Name and Number
TEXTinitials.gif
INITIALS (Specify font style by letter and number. Example: A3). See Available Font Styles. Specify the family name if one initial is placed larger in the center (SBR )
Are all items identical? YES / NO
If NO and each one is different, include the list of names and line changes, or attach a Microsoft Word or Excel file
For MUGS only--Place the artwork on the "FRONT" or "BACK" of mug? (Our "front" faces a right handed drinker)

3 PAPER PROOF .

NO. Just go ahead, I don't need a paper proof before production. (No setup charge added)
YES. I want to see a paper proof before production. Set up charge may apply .
(Basic: $15 for two lines of text, or Standard: $25 for text and logo /graphic, or curved text)

4 LOGO OR CLIP ART

None
Logo/Image Attached to the e-mail in PC format. See Requirements!

5 PAYMENT METHOD

PAY BY CREDIT CARD? If so, please supply the information below by phone or fax. Do NOT e-mail this portion:

Name as shown on credit card
Credt Card No.
Expiration Date (month/year)
Address your card is sent to (required for card company security clearance)

PAY BY PAYPAL? If so, we will e-mail you a total, including packing and estimated shipping charges.

Or call us to discuss your payment options.

7 SHIPPING

"Ship to" address,
City and zip code
This is a business or residence?

8 SEARCH ENGINE

I found you through ...

= = = = = = = = = = = = =Copy To This Point and E-mail to the Address Below===============

Open an e-mail click here or enter orders@crystalimagesINC.com. Or fax to 972-438-2338

PLEASE CALL TOLL FREE 1-866-556-0741 IF YOU NEED ANY INFORMATION

Send artwork by e-mail attachment if possible, or mail to:
Crystal Images, Inc.
1915 Peters Rd #309
Irving, TX 75061

THANK YOU

RETURNS & CANCELLATION POLICY Items engraved to your specification are not returnable, as they are personalized and cannot be resold. See terms and conditions of sale A sample of most items is available by ground freight at no charge for you to evaluate. A credit card is required. There is no charge if the sample if returned in saleable condition. A production sample is provided at no cost on all orders over six pieces time permitting An order can be cancelled up to the time engraving takes place. There is no cancellation penalty, but we reserve the right to charge for the return freight and wholesaler restocking charge.
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We accept credit cards	PAY with any major credit card, or PAY securely at www.Paypal.com without disclosing your credit card information. Visit www.PayPal.com and pay to the account of *sales@crystalimagesINC.com*
Talk to a live person! Call, or email your needs and budget NO complicated robot forms to complete! A real person will guide you though our site, and give special attention to every order. That is what we call REAL customization of your keepsake. CALL NOW TOLL FREE 1-866-556-0741 or Dallas /Fort Worth (DFW) local 972-438-2337 click to e-mail orders@crystalimagesINC.com to place an order CLICK HERE
PACKING, SHIPPING & RETURNS A packing charge of $4.00 (small-up to 8") $6.00 (medium 8-12") and $8 large (over 12"), applies depending on the size of box. The charge is confirmed on your production layout. Actual freight by UPS, FedEx or USPS is charged at cost Engraved orders from stock usually ship on the next working day for fewer than six pieces. Screened glassware and mug orders usually ship in two to three weeks (rush available). Our "EXPRESS SHIP" one day service applies to less than six items from inventory (see green circle). There is NO rush charge. Screened glassware and mug orders usually ship in two to three weeks (rush available). Our "EXPRESS SHIP" one day service applies to less than six items from inventory (see green circle). There is NO rush charge.	DAYS IN TRANSIT- FedEx Ground Click to enlarge Check days transit ground from Dallas to destination
Quality guaranteed When you see our products and our work you will be amazed! Glass and crystal are difficult to photograph. Most pictures are from our daily production. So photos on our site can't convey the true beauty of our items. They give only an indication of the object, it's shape and size.
Fantastic Selection - We have more than 6,000 items available, in addition to what is shown here. Just ask!	All price ranges - Our design staff will ensure you have a unique award or gift you will be proud to present. We offer something special from under $10 to over $500. Our set up charges are among the lowest in the industry - nothing in many cases!
Don't see what you want? Call us! E-mail us a picture of what you want. We can probably supply it faster and cheaper. Many, many other products available in all price ranges. Our online catalogue only show a very small percentage of the items available from our many suppliers.

SAMPLE AWARD WORDING

TO PLACE AN ORDER
1) simply Email us
- item required, and how many?
- date needed in hand?
- engraving and letter style required?
- if you need a draft of the artwork layout? (add $15)
- ship to address and your contact details.
CLICK to connect orders@crystalimagesINC.com

2)Then call in your payment information

Order Confirmation

You will receive an email confirming availability and guaranteed ship date on any order by return e-mail no later than the next business day.

Please call us to confirm payment details.

Please call if you do not receive confirmation and your order tracking number promptly.

Clip Art
Click here to see clip art on file

Crystal Images, Inc.
Personalized Awards and Gifts in Crystal, Glass, Marble and wood
1915 Peters Rd Ste 313, Irving TX 75061
Dallas /Fort Worth call 972-438-2337 eFax 1-866-call
TOLL FREE 1-866-556-0741
map and driving directions

Copyright � page and content Crystal Images, Inc. Irving, Texas
1997 - 2011

CLICK to connect E-mail orders@crystalimagesINC.com