Our objective is to provide you with outstanding awards and gifts
* shipped on time
* accurate to the proof supplied
* delivered within budget
So you will not hesitate to recommend us to others

Please do tell us if we meet this exacting standard

TIME GUARANTEE

We appreciate almost all projects are time and budget critical!

We will confirm a planned ship date when the order is placed.  This is in writing on your artwork sheet.

We will ship in time for your order to reach you on the day specified, or earlier.  We will notify you well in advance if problems arise to obtain clearance for a delay in shipping.  We will meet any additional shipping costs incurred if we caused the delay.

We do not accept liability for delay caused by the carrier

PRODUCT GUARANTEE

We aim for perfection on every job

All our artwork is accurately engraved

We guarantee that all items will conform to the paper proof, and be free of defect when shipped.  We will replace any item which does not meet our exacting standards free of charge including ground shipping

PRICE GUARANTEE

We will be competitive over almost all suppliers on identical items. All engravers buy from substantially the same vendors.

We will match the published price of any other supplier (product plus set up), or accept cancellation of your order up to the time we order your items from our suppliers. Simply forward us full details of the alternative supplier's written offer

DELIVERY GUARANTEE 

All items are shipped insured.

We will replace any item damaged in transit at no charge by ground freight
-check all boxes carefully on arrival.  Report any visible damage at the time of delivery
-report any breakage to us AND the carrier within two working days of arrival
- keep all packaging and the damaged items for inspection by the carrier for at least two weeks

 
We accept these credit cards.

PAY with any major credit card or
PAY securely at www.Paypal.com
without disclosing your credit card information.
Visit www.PayPal.com and pay to the account of orders@crystalimagesINC.com

Excellent Quality

When you see our products and our work you will be amazed! Glass and crystal in particular are difficult to photograph. Most pictures are from our daily production. So photos on our site can't convey the true beauty of our items. They give only an indication of the object, it's shape and size.

Fantastic Selection - We have more than 5,000 items available, in addition to what is shown here. Just ask!

All price ranges - Our design staff will ensure you have a unique award or gift you will be proud to present. We offer something special from under $10 to over $500. Our set up charges are among the lowest in the industry - nothing in many cases!

Get a Price Break  

• NO penalty rush charge ever applies.
• NO set up charge applies for up to ten words of text or for names or /initials where a letter style is specified, and no paper proof is required. All text and names MUST be e-mailed to us.

All prices include engraving /printing up to 10 words, or a name/ initials on one side. Call to confirm prices for larger quantities. All prices shown are FOB our works in Texas for up to 6 of one item. Add a packing charge per case of $4.00 (small-up to 8") $6.00 (medium 8-15") and $8 large (over 15"), and shipping at cost to destination.

Additional charges:
More than ten words: add $15 set up and $0.50 /word
More than 30 words: add $50 set up and $1.00 /word
See set up charges for full details including logos or clip art.

Shipping Considerations

• Engraved orders from stock usually ship on the next working day for fewer than six pieces.

• Screened glassware and mug orders usually ship in two to three weeks (rush available). 
  
  Express Shipping

  Our "EXPRESS SHIP" one day service applies to less than six items  from inventory (see green circle).  There is NO rush charge.

click here
To check the estimated delivery time
for ground transport to your state:

2)Then call in your payment information

Order Confirmation

You will receive an email confirming availability and guaranteed ship date on any order by return e-mail no later than the next business day.

Please call us to confirm payment details.

Please call if you do not receive confirmation and your order tracking number promptly.

Clip Art
Click here to see clip art on file