Crystal Images, Inc.
Personalized Crystal, Glass and Marble Guarantee
CALL TOLL FREE 1-866-556-0741 
call 972-438-2337
click to e-mail orders@crystalimagesINC.com


personalized gifts and engraved awards himepersonalized gifts and engraved awards catalog

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GUARANTEE

Our objective is to provide you with outstanding awards and gifts
* shipped on time
* accurate to the proof supplied
* delivered within budget
So you will not hesitate to recommend us to others

Please do tell us if we meet this exacting standard

TIME GUARANTEE

We appreciate almost all projects are time and budget critical!

We will confirm a planned ship date when the order is placed.  This is in writing on your artwork sheet.

We will ship in time for your order to reach you on the day specified, or earlier.  We will notify you well in advance if problems arise to obtain clearance for a delay in shipping.  We will meet any additional shipping costs incurred if we caused the delay.

We do not accept liability for delay caused by the carrier

PRODUCT GUARANTEE

We aim for perfection on every job

All our artwork is accurately engraved

We guarantee that all items will conform to the paper proof, and be free of defect when shipped.  We will replace any item which does not meet our exacting standards free of charge including ground shipping

PRICE GUARANTEE

We will be competitive over almost all suppliers on identical items. All engravers buy from substantially the same vendors.

We will match the published price of any other supplier (product plus set up), or accept cancellation of your order up to the time we order your items from our suppliers. Simply forward us full details of the alternative supplier's written offer

DELIVERY GUARANTEE 

All items are shipped insured.

We will replace any item damaged in transit  by UPS or FedEx ground freight at no charge
-check all boxes carefully on arrival.  Report any visible damage at the time of delivery
-report any breakage to us AND the carrier within two working days of arrival
- keep all packaging and the damaged items for inspection by the carrier for at least two weeks

 

Our business is celebrating success, rewarding achievement and creating that unique gift which will be remembered! A happy business which makes people smile.  No wonder we love what we do, and it shows!

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 All sales are made in terms of our standard terms of sale click here

 
We accept credit cards, or pay securely at Paypal or
Ask for an invoice you can pay on line,

PAY securely at www.Paypal.com
without disclosing your credit card information.
Visit www.PayPal.com and pay to the
account of sales@crystalimagesINC.com

Talk to a live person! Call, or email your needs and budget
NO complicated robot forms to complete!
A real person will guide you though our site, and give special attention to each order.
That is what we call REAL customization of your keepsake.

CALL NOW
TOLL FREE 1-866-556-0741 or Dallas /Fort Worth 972-438-2337 click to e-mail orders@crystalimagesINC.com
to place an  order CLICK HERE

PACKING, SHIPPING  & RETURNS

  • A packing charge applies depending on the size of box.  The charge is confirmed on your production layout.
  • Actual freight by UPS, FedEx or USPS is charged at cost
  •  Engraved orders from stock usually ship on the next working day for fewer than six pieces.
  •  Screened glassware and mug orders usually ship in two to three weeks (rush available). 
  •  Screened glassware and mug orders usually ship in two to three weeks (rush available). 

    Our "EXPRESS SHIP" one day service applies to less than six items  from inventory (see 1 day arrow).  There is NO rush charge.
     ONE DAY shipping available - NO RUSH CHARGE

DAYS IN TRANSIT- FedEx Ground
 days in transit for personalized gifts and awards
Click to enlarge
Check days transit ground from Dallas to destination

Quality guaranteed

When you see our products and our work you will be amazed! Glass and crystal are difficult to photograph. Most pictures are from our daily production. So photos on our site can't convey the true beauty of our items. They give only an indication of the object, it's shape and size.

Fantastic Selection - We have more than 10,000 items available, in addition to what is shown here. Just ask!

All price ranges - Our design staff will ensure you have a unique award or gift you will be proud to present. We offer something special from under $10 to over $500. Our set up charges are among the lowest in the industry - nothing in many cases!
RETURNS & CANCELLATION POLICY

Items engraved to your specification are not returnable, as they are personalized and cannot be resold. See terms and conditions of sale
A sample of most items is available by ground freight at no charge for you to evaluate. A credit card is required.
There is no charge if the sample if returned in saleable condition.
A production sample is provided at no cost on all orders over six pieces time permitting

An order can be cancelled up to the time engraving takes place.
There is no cancellation penalty, but we reserve the right to charge for the return freight and wholesaler restocking charge.
Don't see what you want?  Call us!

E-mail us a picture of what you want. We can probably supply it faster and cheaper. Many, many other products available in all price ranges.
Our online catalogue  only show a very small percentage of the items available from our many suppliers.

SAMPLE AWARD WORDING

TO PLACE AN ORDER 
1) simply Email us
- item required, and how many?
- date needed in hand?
- engraving and letter style required?
- if you need a draft of the artwork layout?     (may add $15)
- ship to address and your contact details.
CLICK to email  orders@crystalimagesINC.com

2)Then call in your payment information

Order Confirmation

You will receive an email confirming availability and guaranteed ship date on any order by return e-mail no later than the next business day.

Please call us to confirm payment details.

Please call if you do not receive confirmation and your order tracking number promptly.

Clip Art
Click here to see clip art on file

Crystal Images, Inc.
Personalized Awards and Gifts in Crystal, Glass, Marble and wood
1915 Peters Rd Ste 313, Irving TX 75061
Dallas /Fort Worth call 972-438-2337  eFax 1-866-381-1587
TOLL FREE 1-866-556-0741
map and driving directions
Copyright © page and content Crystal Images, Inc.  Irving, Texas
1997 -  2012

personalized gifts and engraved awards himepersonalized gifts and engraved awards catalog

CLICK to connect E-mail orders@crystalimagesINC.com