Crystal Images, Inc.
Personalized Crystal Glass and Marble - art requirements
Irving (Dallas County), Texas
CALL TOLL FREE 1-866-556-0741 
call 972-438-2337
e-mail orders@crystalimagesINC.com
 


 

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ART REQUIREMENTS & PC FILE FORMATS

Black and white line art is required for deep engraving.  Many print fonts are not suitable for crystal and marble engraving.

Full color artwork can be in almost any PC format

Camera ready final art is NOT required. Send logos and text required by email.
We will reset all text in our system in fonts suitable for engraving.  Any additional set up cost will be cleared with you in advance

TEXT
Please email the text required, or attach a MS Word or spread sheet file.
We no longer typeset more than a few words.  Email ensures accuracy, and minimizes cross checking.
Lists of Names
Send in email or attach a Word or spreadsheet file. 
Spreadsheet tables are acceptable if the full name is shown in one column.
If changes are made resend the complete list with additions at the end of the list, and changes highlighted.

FONTS
Let us suggest a font. We require minimum 1 pt line at final engraving size. Many fonts suitable on paper are NOT suitable for glass or marble under15 to 25 point.  Counter size (e, a and o) is most important. We will suggest alternative fonts which are similar where required

LOGOS
Ideal is EPS or AI vector file in PC format up to Illustrator version ten
Attach files to e-mail or send CD. We do not accept Mac files or Zip disks.
No MS Word or PowerPoint logo files please - we need the original file imported into the program for accuracy
Camera ready logo art if supplied  to be at least 4 times the final engraving size.  The scan cost is $25 /logo. 
Cost of conversion and /or clean up of files will be cleared with you in advance
Mail a clean hard copy to us at 1915 Peters Rd.#313, Irving, TX 75061 as back up.
 

IDEAL FORMAT
Vector drawings are preferred for accuracy. Save all logo text as curves (outline).
Formats: PC only. Adobe .eps or .ai . Corel .cdr also ppt /emf /cgm /wmf /emf /drw /dsf 

Bitmap Images are less accurate and a second choice. Bitmaps should be at least twice the engraving size:--
* 300 dpi (dots per inch) minimum is essential for good quality reproduction
* black and white line art is required.  We cannot reproduce half tones on glass or marble
* PC formats only - examples gif /jpg /tif /bmp /pcx / wmf /png /ps
Web file formats jpg and gif are usually low resolution under 100 dpi, and do NOT reproduce  accurately

LOGO OR SIGNATURES BY FAX REQUIREMENTS

In an emergency large artwork (minimum 6") can be sent by fax.
Art must fill most of an 8.5" x 11" page. If smaller increase size on your copy machine before printing...

 
We accept these credit cards

PAY with any major credit card or
PAY securely at www.Paypal.com
without disclosing your credit card information.
Visit www.PayPal.com and pay to the account of orders@crystalimagesINC.com

Talk to a live person! Call, or email your needs.
NO complicated robot forms to complete!
A real person will guide you though our site, and give special attention to every order.
That is what we call REAL customization of your keepsake.

CALL NOW
TOLL FREE 1-866-556-0741 or Dallas, Fort Worth (DFW) local 972-438-2337

Excellent Quality

When you see our products and our work you will be amazed! Glass and crystal in particular are difficult to photograph. Most pictures are from our daily production. So photos on our site can't convey the true beauty of our items. They give only an indication of the object, it's shape and size.

Fantastic Selection - We have more than 5,000 items available, in addition to what is shown here. Just ask!

All price ranges - Our design staff will ensure you have a unique award or gift you will be proud to present. We offer something special from under $10 to over $500. Our set up charges are among the lowest in the industry - nothing in many cases!
RETURNS & CANCELLATION POLICY

Items engraved to your specification are not returnable, as they are personalized and cannot be resold. See terms and conditions of sale
A sample of most items is available by ground freight at no charge for you to evaluate. A credit card is required.
There is no charge if the sample if returned in saleable condition. 
A production sample is provided at no cost on all orders over six pieces time permitting

An order can be cancelled up to the time engraving takes place.
There is no cancellation penalty, but we reserve the right to charge for the return freight and wholesaler restocking charge.
Don't see what you want?  Call us!

E-mail us a picture of what you want. We can probably supply it faster and cheaper. Many, many other products available in all price ranges.
Our online catalogue  only show a very small percentage of the items available from our many suppliers.

PACKING, SHIPPING  & RETURNS

  • A packing charge of $4.00 (small-up to 8") $6.00 (medium 8-12") and $8 large (over 12"), applies depending on the size of box.  The charge is confirmed on your production layout.
  • Actual freight by UPS, FedEx or USPS is charged at cost
  •  Engraved orders from stock usually ship on the next working day for fewer than six pieces.
  •  Screened glassware and mug orders usually ship in two to three weeks (rush available). 
  • Our "EXPRESS SHIP" one day service applies to less than six items  from inventory (see green circle).  There is NO rush charge.
  •  Screened glassware and mug orders usually ship in two to three weeks (rush available). 

    Our "EXPRESS SHIP" one day service applies to less than six items  from inventory (see green circle).  There is NO rush charge.

DAYS IN TRANSIT

 days in transit for personalized gifts and awards
click to enlarge
Check days transit ground from Dallas to your state:

SAMPLE AWARD WORDING

TO PLACE AN ORDER 
1) simply Email us
- item required, and how many?
- date needed in hand?
- engraving and letter style required?
- if you need a draft of the artwork layout? (add $15)
- ship to address and your contact details.
CLICK to connect  orders@crystalimagesINC.com

2)Then call in your payment information

Order Confirmation

You will receive an email confirming availability and guaranteed ship date on any order by return e-mail no later than the next business day.

Please call us to confirm payment details.

Please call if you do not receive confirmation and your order tracking number promptly.

Clip Art
Click here to see clip art on file

Crystal Images, Inc.
Personalized Awards and Gifts in Crystal, Glass, Marble and wood
Dallas /Fort Worth call 972-438-2337  Fax 972-438-2338
TOLL FREE 1-866-556-0741
map and driving directions
Copyright © page and content Crystal Images, Inc.  Irving, Texas
1997 - 2009
  

CLICK to connect E-mail orders@crystalimagesINC.com